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Watertown CitiBus rider questions policy on collapsible shopping carts

A Watertown CitiBus rider who uses crutches is questioning a transit policy involving collapsible shopping carts, saying it limits his ability to use the service safely.

WatertownCommunityOct 13, 2026, 10:24 AM

A Watertown CitiBus rider who uses crutches and relies on the system for transportation is questioning a policy involving collapsible shopping carts.

James Brooks, 63, uses crutches to walk and carries groceries in a cart. He says the policy limits his ability to use CitiBus and places him in unnecessary danger.

This story was written from a community submission and reviewed by a ClickNNY editor before publication.